MailShrine Free Plan Explained: 1 Mailbox + 2 Aliases
MailShrine Free includes 1 mailbox and 2 aliases (for example you@ + hello@ + info@) on a domain you own.
This page is the product-facing explanation — use it when comparing cards on Business Email pricing.
Real-life example: Nova Prints
Sade needs sade@novaprints.co plus public hello@ and billing@ while she is still validating demand. Free is enough until a second teammate needs a private inbox.
Free plan at a glance
| Limit | Free |
|---|---|
| Price | $0 |
| Mailboxes | 1 |
| Aliases | 2 |
| Storage | 1 GB per mailbox |
| Domains | Unlimited (per pricing card) |
| Webmail | Yes |
| IMAP / SMTP | Yes (client help in product) |
Paid packs unlock more mailboxes and unlimited aliases — see Solo / Team / Business on pricing.
What counts as a mailbox vs an alias
| Type | Uses a Free seat? | Example |
|---|---|---|
| Mailbox | Yes (only 1 on Free) | sade@novaprints.co |
| Alias | No seat; uses alias quota | hello@, billing@ |
Aliases deliver into the mailbox. Details: Create free hello@ / info@.
Step 1: Start Free
Sign in → Business Email → confirm Free meters on Overview.
Step 2: Verify one domain
Publish MX + auth records (setup).
Step 3: Create the single mailbox
Choose the founder identity first — you only get one seat.
Step 4: Assign both aliases
Recommend: one marketing/public (hello@) + one ops (billing@ / orders@).
Step 5: Watch upgrade signals
Upgrade when you need mailbox #2, >1GB storage, or more than 2 aliases (when Free is enough).
Checklist
- Understood 1 + 2 limitsCompleted
- Domain verifiedCompleted
- Mailbox + both aliases liveCompleted
- Know Solo is next tierCompleted
Common mistakes
- Creating
info@as a second mailbox on Free — use an alias. - Expecting unlimited aliases like Solo.
- Ignoring storage meters until mail bounces.
Next steps
Citations & References
- Reference: Google: Email sender guidelines
- Reference: ICANN: What is DNS?
Written by Samira O., Business Email Specialist. Samira documents MailShrine plan limits in plain language for buyers.



