How to Create Free hello@ and info@ Email Aliases
On MailShrine Free you get 2 aliases. Perfect pair for many brands: hello@ (public) and info@ (forms) — both landing in your single Free mailbox.
MailShrine Free includes 1 mailbox and 2 aliases (for example you@ + hello@ + info@). Product limits: Free plan explained.
Real-life example: Bloom Cart
Amaka wants customers to write hello@bloomcart.ng without sharing amaka@bloomcart.ng on Instagram. Second alias: info@ for the website footer.
Alias vs mailbox (Free edition)
| Need | Use |
|---|---|
| Personal identity | Mailbox amaka@ |
| Public brand address | Alias hello@ |
| Form / automated mail | Alias info@ |
| Second human inbox | Upgrade — not an alias |
What you need
Verified domain on Free + mailbox created (setup).
Step 1: Create the mailbox first
Aliases attach to a mailbox. Create you@ before adding hello@.
Step 2: Open mailbox settings → Aliases
Add local part hello on your domain. Save.
Step 3: Add the second alias `info`
You have now used Free’s alias quota (2/2).
Step 4: Update public surfaces
Instagram bio → hello@. Website contact → info@ or hello@ consistently.
Step 5: Test both destinations
Send from a personal account to each alias; confirm both arrive.
Checklist
- Mailbox existsCompleted
hello@aliasCompletedinfo@aliasCompleted- Both tests deliveredCompleted
- Bios updatedCompleted
Common mistakes
- Creating
hello@as a second Free mailbox (blocked). - Publishing five role addresses on Free — pick two, upgrade for more.
- Forgetting DMARC/SPF while aliases send (DNS guides under Getting Started).
Next steps
Citations & References
- Reference: Google: Email sender guidelines
- Reference: ICANN: What is DNS?
Written by Elena R., Business Email Specialist. Elena teaches role-based addressing so small teams stop sharing passwords.
